Big Bottle - 36oz (1064ml)

Day Bottle - 27oz (800ml)

Day Bottle - 21oz (621ml)

Mini Bottle - 17oz (500ml)

Kids Bottle - 17oz (500ml)

Kids Bottle - 10oz (295ml)

Straw Tumbler - 21oz (621ml)

Sip Tumbler - 17oz (500ml)

Insulated Glass Cup - 10oz (295ml)

Table Cup - 12oz (354ml)

All our products are made from high end thick Borosilicate Glass.

No, we use zero lead in the manufacturing of our Stainless Steel products.

Please reach out to customerservice@binkmade.com with your order number, shipping address and picture of your broken bottle (if possible). We will ask you to cover the shipping fee which is $12. if you are Ok with that, we will send you a payment link for the shipping fee. After payment is received we will post your new glass replacement bottle.

Day Bottle 21oz

Mini Bottle 17oz

Kids Bottle 17oz

Kids Bottle 10oz

Straw Tumbler 21oz

Sip Tumbler 17oz

We do not recommend putting boiling water into any of our products. This is industry standard advice. However all our products can be used with hot and cold liquids.

Yes, all the bottles and accessories we sell can be put into your dishwasher (except for Wrist Straps).

Bink has a standard 30 day return policy from the date of order. Returned goods must be unused and returned in the condition in which they were shipped. If the bottles are received at our warehouse and have clearly been used, we will not refund you for the order and the bottles will be destroyed. 

Please email: customerservice@binkmade.com to schedule your return. We kindly ask for 3-5 business days upon receiving orders to process returns. 

Please note : We refund the purchase amount minus a $8 return shipping fee.

Please note we do not accept international order returns.

All sale/discounted items are final sale. 

Bink warrants all our products and parts against defects in materials or workmanship for one year from the original ship date. During this period, we will replace, refund or repair the item free of charge. 

Please contact customerservice@binkmade.com to make a warranty claim.

Any items purchased during sales are not able to be exchanged or returned. All items are final sale.

We kindly ask for 3-5 business days upon receiving orders to process returns. 

This is very dependent on where you live. We ship all our orders with UPS Ground from Memphis, TN. Orders will usually leave our warehouse the day after your order has been placed. You can use the link below with the following origin ZIP code (38118) to get an estimated transit time depending on where you live.

https://www.ups.com/maps?loc=en_US

After your order has been placed, you will receive a confirmation email from us. In that email you will also receive a tracking number. Please use that number to track your order.

Yes we do. You can select your preferred carrier at checkout.

We partner with USPS to offer Standard & Expedited international shipping options. Delivery typically takes 3–21 business days depending on the service you select. Please note that transit times are estimates and not guaranteed.

USPS - Delivery times may vary, with an estimated range of 7–21 days depending on your location. USPS does not charge additional duties or tariffs, so the shipping fee paid at checkout covers the full cost of delivery.

For any questions or special shipping requests, please reach out to us at customerservice@binkmade.com and we will assist.

Begin first by contacting UPS : 1 (800) 742-5877 (have your tracking number available) and ask if they can help locate your package. In the rare unfortunate event the package was stolen, please reach out to us atcustomerservice@binkmade.comand we will assist.

Please first check your junk / spam folders. If you still are unable to find it, please email customerservice@binkmade.com and we can send you the code.

If you have any questions or concerns about your order have a broken bottle / part or need help, please don't hesitate to reach out. The quickest & easiest way is to email us at :

customerservice@binkmade.com 

A member of our team will get back to you within 1 business day. Please note, our customer service team is available from Monday - Friday 9am - 5pm CST.